Unlock your potential with a new role at arenaflex as a Customer Service Sales Representative - Fully Remote! This is an exciting opportunity with an immediate start, offering a unique blend of customer service and sales skills to drive success. You will be compensated with a competitive salary for your time and effort, along with a range of benefits and perks that make this role truly special.
**About arenaflex**
arenaflex is a leading organization in the industry, dedicated to providing innovative solutions and exceptional customer experiences. As a Customer Service Sales Representative, you will be part of a dynamic team that is passionate about delivering results-driven sales and customer service. With a focus on remote work, you will have the flexibility to work from the comfort of your own home, while still being part of a collaborative and supportive team.
**Job Description**
As a Customer Service Sales Representative at arenaflex, you will be responsible for continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems. You will be expected to deliver sales results that meet client performance objectives, while also adhering to standard contact procedures and operational processes.
**Key Responsibilities**
* Contact existing customers on behalf of arenaflex, utilizing state-of-the-art technology and client relationship management systems
* Upgrade or resubscribe their services, delivering sales results that meet client performance objectives
* Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
* Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections
* Adhere to operational processes, PCI compliance, client standards, and program standards
**Requirements**
* Must be a resident of the state where arenaflex operates
* Private and secure workspace at home, free from background noise or distractions
* Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
* Professional vocabulary
* Excellent communication skills, both oral and written
* Assertive, quick thinking
* Excellent schedule adherence and attendance
* Prior work-from-home call center experience is a plus!
* Good computer skills
**Technical Requirements**
* Must provide your own Computer or Laptop
* Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
* Windows 10 Desktop or laptop current on all security updates
* High-quality noise-canceling wired USB headset
* Dual Screen Set-up - a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
* Webcam
* Free space - 5 GB
* Processor speed - Dual Core @3 GHz or better OR Quad Core @2GHz or better
* RAM Required - 8 GB
* Anti-Virus - Full versions of Windows Defender or Essentials
**Benefits and Perks**
* Competitive hourly wages and up to an additional $736 per month commission opportunities
* Two base hourly pay raises during the first year of employment
* Limited Full-Time Opportunities Available
* 100% Paid Virtual Training. No on-site Training is needed!
* Advancement opportunities in virtual leadership, training, quality, and workforce management roles
* No Cold Calling
* 401k Plan
* Medical, Dental, and Vision Insurance after only 90 days for Full Time
* Free Satellite Radio service perks
* $22 monthly internet stipend for those who qualify
**Work Environment and Company Culture**
arenaflex is committed to creating a positive and supportive work environment, where employees feel valued and empowered to succeed. As a remote worker, you will have the flexibility to work from the comfort of your own home, while still being part of a collaborative and dynamic team. arenaflex is dedicated to providing ongoing training and development opportunities, to help you grow and succeed in your role.
**How to Apply**
If you are a motivated and results-driven individual, with a passion for customer service and sales, we want to hear from you! Apply now to join the arenaflex team as a Customer Service Sales Representative - Fully Remote.
**Ready for an Easy Start?**
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and take the first step towards a successful and fulfilling career with arenaflex.