Join the Ski Butlers Team and Experience the Ultimate Mountain Lifestyle
Imagine spending your winter in the beautiful mountains of Vail and Beaver Creek, delivering exceptional service to guests, and enjoying unlimited skiing at top resorts. Ski Butlers, the global leader in ski and snowboard rental delivery, is seeking customer service representatives to join our team. As a part of our company culture, you'll be immersed in a fun, accountable, and teamwork-driven environment that prioritizes legendary service.
About Ski Butlers
Ski Butlers was founded in 2004 with a mission to take the hassle out of renting equipment and share our passion for the mountains with customers, partners, and team members. Headquartered in Park City, UT, we service over 50 resorts in North America and Europe. Our company is built on five core values:
- Service: Delivering legendary service
- Simple: Keeping it simple
- Purposeful: Being purposeful in everything we do
- Curious: Being curious to continue learning and growing
- Give: Giving back to our local communities
The Job
As a customer service representative at Ski Butlers Vail & Beaver Creek, you'll play a crucial role in delivering legendary service to our guests. Your responsibilities will include:
- Delivering ski/snowboard rentals and accessories to customers' accommodations
- Providing equipment support to guests throughout their stay
- Picking up equipment after guests' final day on the mountain
- Interacting with customers to ensure a memorable experience
- Packing orders for future deliveries
- Basic ski tuning, waxing, and general maintenance of equipment
- Maintaining organization and cleanliness of the shop
- Restocking vans with extra equipment
- Answering and making calls to customers
Key Responsibilities
To succeed in this role, you'll need to:
- Arrive on time for deliveries and appointments
- Choose the right equipment for each guest in the best condition
- Set clear expectations around the entire scope of service
- Provide exceptional customer service and support
- Maintain a clean and organized workspace
Requirements and Qualifications
No prior experience is required, but we look for team members who:
- Are passionate about skiing and the mountain lifestyle
- Have excellent communication and customer service skills
- Are reliable, punctual, and able to work independently
- Can lift up to 50 pounds and work in a fast-paced environment
Preferred Qualifications
We prefer candidates who:
- Have experience in customer service or a related field
- Are familiar with ski equipment and maintenance
- Have a strong work ethic and a positive attitude
What We Offer
As a part-time customer service representative at Ski Butlers Vail & Beaver Creek, you'll enjoy:
- Flexible scheduling with part-time hours
- Average pay of $25 per hour, plus tips
- Exclusive Alterra Mountain Company ski pass for unlimited skiing at top resorts
- 401(k) benefit and match for all staff members over 21 years old
- A fun and supportive work environment with opportunities for growth and development
Work Environment and Company Culture
At Ski Butlers, we're passionate about creating a positive and inclusive work environment. Our company culture is built on teamwork, accountability, and a shared love for the mountains. We prioritize legendary service and strive to make a positive impact on our guests and local communities.
Career Growth Opportunities and Learning Benefits
As a Ski Butlers team member, you'll have opportunities to:
- Develop your customer service and communication skills
- Learn about ski equipment and maintenance
- Take on new challenges and responsibilities
- Advance in your career with opportunities for promotion
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Part-time pay with average hourly rate of $25
- Tips and bonuses for excellent service
- Alterra Mountain Company ski pass for unlimited skiing
- 401(k) benefit and match for all staff members over 21 years old
Conclusion
If you're passionate about skiing and delivering exceptional service, we want to hear from you! Join our team at Ski Butlers Vail & Beaver Creek and experience the ultimate mountain lifestyle. Apply now to become a part of our legendary team!
Apply Now