Introduction to TFI Family Services
TFI Family Services is a leading organization dedicated to providing exceptional support and services to children and families. Our mission is built on the foundation of strengthening families and empowering them to thrive. We believe in the importance of community, education, and advocacy, and we strive to make a positive impact in the lives of those we serve. As a dynamic and compassionate team, we are committed to excellence in service, education, and advocacy, and we are seeking a like-minded individual to join our team as an Aftercare Case Manager.
Job Overview
As an Aftercare Case Manager, you will play a vital role in providing support and services to children and families who have achieved permanency through reintegration, adoption, custodianship/guardianship, or aged out youth. Your primary focus will be on risk management during the designated aftercare period, which may include crisis intervention, collaboration with public and private agencies, and coordination of community and educational services. You will work closely with families and children to address concerns, provide guidance, and connect them with essential resources to maintain their permanency.
Key Responsibilities
- Provide support and services to children and families in post-permanency placements, focusing on risk management and crisis intervention as needed
- Develop and maintain accurate and timely documentation and reports, ensuring compliance with organizational and regulatory requirements
- Collaborate with public and private agencies to provide supportive services and coordinate community and educational resources
- Meet with children and families in-person, as determined by the aftercare plan, to support reunification and address concerns
- Advocate for families and children, assisting them in accessing community resources and maintaining their permanency
- Participate in ongoing training and professional development to enhance skills and knowledge in areas relevant to the role
Essential Qualifications
To be successful in this role, you will need:
- A bachelor's degree in human services or a related field
- A valid driver's license
- Compassion, empathy, and a strong commitment to the strength of families
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Ability to work independently and as part of a team, with a flexible and adaptable approach to changing circumstances
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
- Previous experience in a similar role, working with children and families in a social services or non-profit setting
- Knowledge of community resources and services, with established relationships with local agencies and organizations
- Experience with crisis intervention and risk management, with the ability to respond effectively in high-pressure situations
- Bilingual or multilingual skills, with the ability to communicate effectively with diverse populations
Skills and Competencies
To excel in this role, you will need to demonstrate the following skills and competencies:
- Communication skills: ability to communicate effectively with children, families, and colleagues, both verbally and in writing
- Interpersonal skills: ability to build strong relationships with diverse populations, including children, families, and community agencies
- Problem-solving skills: ability to analyze complex situations, identify solutions, and implement effective interventions
- Time management skills: ability to prioritize tasks, manage multiple responsibilities, and meet deadlines
- Adaptability: ability to work in a fast-paced environment, with a flexible and adaptable approach to changing circumstances
Career Growth Opportunities and Learning Benefits
At TFI Family Services, we are committed to the growth and development of our employees. As an Aftercare Case Manager, you will have access to:
- Ongoing training and professional development opportunities, to enhance your skills and knowledge in areas relevant to the role
- Mentorship and coaching, to support your growth and development as a professional
- Opportunities for advancement, as you gain experience and demonstrate your capabilities
- A collaborative and supportive work environment, with a team of dedicated professionals who share your passion for making a difference
Work Environment and Company Culture
TFI Family Services is a dynamic and compassionate organization, dedicated to making a positive impact in the lives of children and families. Our company culture is built on the values of:
- Compassion: we care deeply about the well-being of children and families, and are committed to providing exceptional support and services
- Integrity: we operate with honesty, transparency, and accountability, in all our interactions and decision-making processes
- Respect: we value diversity, equity, and inclusion, and are committed to creating a welcoming and inclusive environment for all
- Excellence: we strive for excellence in all we do, from the services we provide to the way we interact with each other and our community
Compensation, Perks, and Benefits
As an Aftercare Case Manager with TFI Family Services, you will be eligible for a competitive hourly rate of $22.00, including wage, incentives, bonuses, overtime, shift differential, and other benefits. You will also receive:
- A $1,000 sign-on bonus, to welcome you to our team
- Flexible scheduling and remote work options, to support your work-life balance
- 20 days of personal leave in your first year of employment, and 25 days after completion of year one
- 12 paid holidays, to allow you to rest and recharge
- A longevity bonus, to recognize your commitment and dedication to our organization
- Tuition reimbursement, to support your ongoing education and professional development
Conclusion
If you are a compassionate and dedicated professional, looking to make a difference in the lives of children and families, we encourage you to apply for this exciting opportunity. As an Aftercare Case Manager with TFI Family Services, you will be part of a dynamic and supportive team, working together to provide exceptional support and services to those who need it most. Don't miss this chance to join our team and start making a positive impact today!
TFI Family Services is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, and are dedicated to creating a welcoming and inclusive environment for all employees.
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