Director of Compliance

Description This is a full-time, remote position based anywhere in the continental United States. Are you a strategic compliance leader who thrives on building programs that balance regulatory precision with business agility? As MASA’s Director of Compliance, you’ll take the lead in shaping, implementing, and managing a robust compliance program that safeguards our integrity and drives our continued success. You’ll partner with senior leaders across the organization to ensure MASA meets contractual, legal, and regulatory standards—while fostering a culture of accountability, trust, and ethical excellence. This is your opportunity to make a lasting impact at a mission-driven company in rapid growth mode. About MASA MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States. Learn more at https://www.masaaccess.com. What You Will Do - Develop, project manage, and oversee the corporate compliance framework, including policies and procedures governing insurance operations, marketing, and general corporate compliance—both domestically and internationally. - Ensure compliance with applicable laws and regulatory requirements, maintaining the organization’s strong commitment to compliance. - Partner with Insurance Operations to ensure all marketing and insurance activities meet state-specific regulatory requirements across all media formats. - Create and maintain policies and standard operating procedures supporting corporate and legal compliance programs. - Design and deliver compliance training covering insurance operations, corporate governance, OFAC, FCPA, conflicts of interest, intellectual property, HIPAA, data protection, cybersecurity, and related areas. - Provide proactive compliance guidance and counsel to company leadership and management teams. - Monitor operational processes through audits, education, and corrective action plans; report findings and recommend improvements. - Manage investigatory processes, documentation, and resolution of compliance matters, ensuring accurate tracking and reporting. - Collaborate with executive management on compliance strategy and planning initiatives. - Partner with cross-functional stakeholders to review and approve marketing materials for regulatory compliance. - Stay current with changes in laws and regulations; communicate required policy or procedural updates. - Promote visibility and accessibility of the Compliance Office to encourage open communication and issue resolution. - Continuously monitor and enhance the effectiveness of the Compliance Program. - Manage outside counsel engagements for specialized legal or compliance matters. - Perform additional legal and compliance duties as assigned. What You Bring - 3–7 years of experience as a compliance professional or legal operations manager within insurance (A&H, P&C, or Travel) or membership organizations. - Experience managing compliance or legal staff. - Direct ownership of HIPAA or comparable privacy laws, such as a privacy officer. - Licensed to practice law in Florida (preferred) or in another U.S. jurisdiction with authorization to practice in-house in Florida. - Proven success in building and implementing corporate compliance programs from the ground up. - Strong understanding of operationalizing compliance initiatives while supporting business performance. - Practical, common-sense approach to risk management and compliance problem-solving. - Ability to influence leaders and collaborate effectively within a small, fast-paced legal team. What We Will Provide You - Competitive base salary, bonuses, and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership. - A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t." - An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success! Why We Think You’ll Love This Opportunity - You’ll have the opportunity to build and refine a compliance function that directly shapes MASA’s continued growth and integrity. - You’ll collaborate closely with experienced executives who value practical, business-aligned compliance leadership. - You’ll work in a supportive environment that values innovation, autonomy, and professional development. - You’ll join a mission-driven organization that makes a meaningful difference for families across the U.S. If you’re a proactive compliance leader who thrives on building programs and partnering cross-functionally to drive responsible growth, we encourage you to apply today. NOTE: Any pay range listed for this position is an estimate by the job board and may not reflect the actual compensation. #LI-RH1 #LI-REMOTE #corpjobs