Director-Compliance: Audit & Regulatory Engagement - Lead Risk Management and Compliance Excellence in a Dynamic Remote Environment

About Us

At American Express, we're committed to delivering exceptional customer experiences and driving growth through innovation, collaboration, and a passion for excellence. As a leader in the financial services industry, we're constantly evolving to meet the changing needs of our customers and the world around us. Our Global Risk & Compliance Organization (GRC) is a critical part of this effort, ensuring that we operate in a safe, sound, and fully compliant manner with all applicable regulatory expectations.

Job Summary

We're seeking an experienced Director-Compliance: Audit & Regulatory Engagement to join our GRC team and lead our Compliance Risk Management Governance function. As a key member of our team, you'll be responsible for developing, overseeing, and strengthening our Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.

About the Role

The Director, Audit & Regulatory Engagement will be responsible for leading the day-to-day internal and external exam management process, working across enterprise functions to track resolution of requests and ensure that significant risks and issues are appropriately escalated in a timely manner. You'll partner with Compliance teams to advise on responses to exam inquiries, streamline and enhance the efficiency and effectiveness of Compliance exam management processes, and review and enforce compliance with enterprise policies.

Key Responsibilities:

• Support the day-to-day internal and external exam management process, working across enterprise functions
• Track resolution of requests and ensure that significant risks and issues are appropriately escalated in a timely manner
• Partner with Compliance teams to advise on responses to exam inquiries
• Streamline and enhance the efficiency and effectiveness of Compliance exam management processes
• Review and enforce compliance with enterprise policies
• Lead Compliance exam and findings communications with committees (e.g., Compliance Risk Management Committee) and share insights and lessons learned across forums (e.g., community of practice)
• Be a thought leader and share insights, best practices, etc. across the enterprise
• Recruit and lead an international team of high-performing risk management professionals

Qualifications

To be successful in this role, you'll need:

• 6+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function)
• Understanding of critical operational risk management lifecycle activities
• Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
• Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
• Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
• Experience supporting risk exam management processes preferred

What We Offer

We're committed to providing a competitive compensation package, including:

• A salary range of $130,000.00 to $205,000.00 annually
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Our Culture

We're proud of our inclusive and diverse culture, where everyone is seen, heard, and feels like they belong. We're committed to providing a work environment that's supportive, collaborative, and empowering. Our Amex Flex working model provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Why Join Us?

At American Express, we're passionate about making a difference in the lives of our customers and colleagues. We're committed to innovation, collaboration, and excellence, and we're constantly evolving to meet the changing needs of our customers and the world around us. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.

How to Apply

To apply for this role, please click on the link below:

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Equal Opportunity Employer

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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