Tesla is seeking a Diagnostics Engineer to support body controls and low voltage power and communication across all their vehicles. This role will focus on CAN communication, power distribution, and provide diagnostic support for complex issues, while also developing tools and procedures for service technicians.
Responsibilities
- Subject matter expert and final point of escalation for technical issues in the field related to vehicle controllers, communication networks, and power distribution
- Provide diagnostic support to North American service centers for complex issues and work with relevant hardware and software teams to identify root cause
- Develop diagnostic techniques and procedures for service technicians and technical support teams
- Create diagnostic software tools and automation scripts to assist service technicians in the diagnosis of vehicle issues, fully automating diagnosis where possible
- Define on-board diagnostic methodologies and diagnostic alerts, including consideration for third-party shops, and work with the firmware development team to implement
- Identify and propose product improvements to hardware and software development teams that will increase reliability, reduce service cost, and improve customer satisfaction
- Create documentation on system design and theory of operation for new features to be referenced by global service teams during troubleshooting
- Some occasional travel to visit service sites or factories is necessary
- Availability for occasional off-hours calls and work
Skills
- Degree in Automotive Technology, Electrical Engineering, Computer Science or similar, or equivalent experience considered
- Strong technical background in diagnosing complex electrical systems with heavy software content and deployed in safety-critical applications
- Ability to read and interpret electrical schematics
- Strong electrical fundamentals; experience working with and debugging electrical circuits
- Experience working with complex, electromechanical systems with embedded software
- Experience in real time technical support or real-time diagnostics of a physical product
- Basic experience in Python; ability to read or interpret C/C++
- Experience with data acquisition, analysis, and processing tools, such as SQL
- Prior experience in Formula SAE or experience working on personal cars
- High proficiency in MS office programs (Word, Excel, PowerPoint, Project)
- Experience with common communication protocols (CAN, LIN, Ethernet)
Benefits
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Company Overview
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions. It was founded in 2003, and is headquartered in Austin, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.tesla.com.Company H1B Sponsorship
Tesla has a track record of offering H1B sponsorships, with 2475 in 2025, 2121 in 2024, 1304 in 2023, 1227 in 2022, 1102 in 2021, 723 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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