Job Summary of Delivery Merchandise Associate: Expected to uphold a positive customer experience by engaging with customers, encompassing customer service values, and preserving a clean and organized store environment, all while following operational and security standards. Responsibilities of Delivery Merchandise Associate: ? Visionaries in customer experience management pave the way for improved interactions with both internal and external customers through established practices ? Sustains and reflects a supportive store climate by valuing honesty, trustworthiness, and politeness ? Handles customer purchases and returns according to established operational procedures and ensures accurate transaction processing ? Highlights the value of credit and loyalty programs in customer interactions ? Ensures the maintenance of the merchandising philosophy and follows the prescribed procedures and standards ? Ensures precise handling and organization of merchandise in preparation for showcasing on the sales floor, adhering to company policies and criteria ? Engages in and contributes to store restoration as required during the day ? Upholds all standards related to organization, cleanliness, and restoration on the sales floor while also playing a role in keeping the entire store neat and tidy ? Provides and embraces regular acknowledgment and supportive feedback ? Follows all labor statutes, principles, and operational protocols ? Backs and actively takes part in store objectives to minimize shrinkage ? Engages in actions that emphasize safety awareness and the maintenance of a safe setting ? Carries out additional duties as delegated Requirements of Delivery Merchandise Associate: ? Possesses excellent customer service skills ? Able to work a flexible schedule to support business needs ? Possesses strong organizational skills with attention to detail ? Capable of handling multiple tasks at one time ? Able to respond appropriately to changes in direction or unexpected situations ? Possesses strong communication skills ? Capable of lifting heavy objects with or without reasonable accommodation ? Works effectively with peers and supervisors to accomplish tasks ? Retail customer experience preferred