Job Description: We are seeking a highly skilled and customer-focused Remote Live Chat Specialist to join our team at Solarea Bio. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients and customers through live chat, ensuring a seamless and personalized experience. Your primary focus will be on resolving customer... inquiries and issues in a timely and professional manner, while working from the comfort of your own remote workspace. Key Responsibilities: ? Respond to customer inquiries and resolve issues through live chat ? Provide product information, answers, and solutions ? Collaborate with internal teams to resolve complex issues ? Utilize knowledge base and resources to stay up-to-date ? Maintain high-quality service standards and response times Benefits: ? Competitive salary and benefits package ? Opportunity to work with a dynamic and innovative wellness company ? Professional development and growth opportunities ? Collaborative and supportive remote work environment ? Flexible working hours and remote work options ? Access to cutting-edge technology and software ? Recognition and rewards for outstanding performance ? Paid time off and holidays ? Opportunity to work on exciting and challenging projects ? Professional membership and certification opportunities ? Access to training and development programs ? Work-from-home setup and equipment provided Requirements: ? 1+ year of experience in customer service, live chat support, or a related field ? Excellent communication, problem-solving, and typing skills ? Ability to work independently and as part of a remote team ? Proficiency in live chat software and technology ? Strong attention to detail and analytical skills ? High school diploma or equivalent required; associate's or bachelor's degree preferred By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools