We are seeking an experienced operations professional to manage critical data acquisition infrastructure supporting advanced AI model development. This contract role requires exceptional operational acumen, demonstrated ability to scale complex workflows, and meticulous attention to quality standards across high-volume data collection initiatives.
Oversee end-to-end execution of multiple concurrent data acquisition programs encompassing speech, visual, textual, and audio content streams
Develop and implement scalable operational frameworks ensuring consistent achievement of volumetric targets while maintaining stringent quality thresholds
Drive continuous process improvement through systematic identification and elimination of operational inefficiencies
Design comprehensive contributor engagement strategies optimizing recruitment, onboarding, retention, and successful task completion
Establish robust support infrastructure delivering timely resolution of technical and procedural inquiries
Cultivate productive relationships with internal stakeholders through transparent communication and data-driven insights
Implement rigorous quality control methodologies maintaining data acceptance rates exceeding 95%
Ensure strict adherence to data governance protocols, consent management, and regulatory requirements
Develop predictive quality indicators enabling proactive intervention and remediation
Generate comprehensive operational intelligence providing actionable insights for strategic decision-making
Establish KPI frameworks measuring throughput, quality, efficiency, and contributor satisfaction
Deliver regular executive summaries highlighting achievements, challenges, and optimization opportunities
This position offers complete location flexibility within European time zones. Candidates must maintain reliable high-speed internet connectivity and professional home office environment conducive to managing distributed operations.
Qualified candidates should demonstrate clear alignment with outlined competencies and provide specific examples of operational excellence in similar environments. We value diverse perspectives and encourage applications from candidates with non-traditional backgrounds who possess relevant transferable skills.
Minimum 1-3 years operational management experience within data-intensive environments (crowdsourcing platforms, research operations, content moderation, or similar domains)
Demonstrated success managing distributed contributor networks (100+ simultaneous participants)
Proven ability to meet aggressive performance targets while maintaining exceptional quality standards
Proficiency in operational tools and platforms for workflow management, data tracking, and process automation
Strong analytical capabilities with experience translating complex data into actionable operational strategies
Familiarity with quality assurance methodologies and statistical sampling techniques
Exceptional written and verbal communication skills in English (additional languages highly valued)
Experience delivering technical support through multiple channels (email, chat, ticketing systems)
Ability to influence without authority and drive results through collaborative partnerships
Originally posted on Himalayas
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