Are you ready to break free from the typical 9 to 5 grind and join a company that truly cares about its team members? Call Control is seeking enthusiastic virtual team members to become a part of our dynamic customer service team. Experience the flexibility of telecommuting while enjoying a supportive and engaging work environment. Why Join Us... ? Paid Training: Get compensated while you learn and grow with us. ? Exciting Competitions: Participate in daily, weekly, and monthly competitions with rewards. ? Paid Holidays: Enjoy holidays off, including your birthday! ? Work/Life Balance: Benefit from a consistent 5-day workweek. ? Attractive Starting Wage: Starting wage of $11.00 per hour. ? Supportive Management: Our management team is dedicated to your personal and professional growth. ? Full-Time Opportunities: Explore full-time roles and additional benefits after review. Key Responsibilities: ? Handle inbound calls for dealership clients, providing top-notch customer service. ? Maintain a friendly and helpful demeanor while assisting customers. ? Work effectively in a team-based environment to achieve common goals. ? Schedule service appointments and address basic inquiries. ? Update and manage customer and vehicle information accurately. ? Resolve customer concerns to meet dealership and manufacturer standards. ? Conduct outbound calls using pre-designed scripts for service/sales follow-up. ? Comply with company policies related to the National Do Not Call List and Privacy Acts. What We?re Looking For: ? Exceptional verbal and written communication skills. ? A quiet, distraction-free workplace. ? High-speed internet and a compatible wired headset. ? Proficient typing skills (minimum of 35 words per minute). ? Previous customer service experience is required. Eligibility: Applicants must reside in one of the following states: ? Georgia ? Michigan ? North Carolina ? Ohio ? Pennsylvania ? Texas ? West Virginia Ready to take the next step in your career with a company that values you? Apply now and join the Call Control team! Job Types: Full-time, Part-time Pay: From $11.00 per hour Expected hours: 20 ? 40 per week Benefits: ? Flexible schedule ? Paid time off ? Referral program ? Work from home Shift: ? Day shift ? Evening shift People with a criminal record are encouraged to apply Location: ? El Paso, TX (Required) Work Location: Remote