About The Job Work remotely from home, booking itineraries, destinations, and activities. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years, serving clients all over the world. No experience is necessary. We will train you. This is a commission-based role. Core Responsibilities: ? Serve as primary customer contact, providing premium concierge-level service to travelers from start to finish ? Respond to telephone, email inquiries, and online travel submissions in a timely fashion ? Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation ? Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.. ? Become familiar with multiple web-based booking engines and travel resources ? Pricing & and cost calculations for changes or added trip fees ? Provide e-tickets and take credit card payments over the phone Travel Planning and Sales: ? Plan and sell transportation, accommodations, insurance, and other travel services ? Collaborate with clients to understand their needs and provide advice on suitable destinations, transportation modes, travel dates, costs, and accommodations Qualifications: ? No experience necessary; we will train ? Exceptional customer service abilities ? Superior written and verbal communication skills ? Strong organization with the ability to prioritize and multi-ask ? Job Type: Full-time or part-time Benefits: ? Flexible Schedule: Enjoy the flexibility of working remotely ? Personal Website: Opportunity to have a personalized website for professional representation ? Daily Training Available: Access ongoing training to stay informed about industry developments Customer Communication: ? Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers ? Communicate effectively with clients to address inquiries, offer assistance, and ensure a smooth travel experience Booking and Financial Transactions: ? Book transportation, make hotel reservations, and handle payment/fees ? Use promotional techniques and prepare materials to sell itinerary tour packages Issue Resolution: ? Address and resolve problems, complaints, or refund requests promptly ? Maintain a high level of customer satisfaction through effective conflict resolution Industry Knowledge and Networking: ? Attend seminars to stay updated with tourism trends ? Build and maintain a network with tour operators to enhance service offerings Skills: ? Fluency in English; multilingualism is a plus ? Strong sales skills and commercial awareness ? Effective interpersonal and negotiation skills If you have a passion for travel, excellent communication skills, and a knack for sales, we invite you to join our team as a Remote Coordinator. Embrace the opportunity to create memorable travel experiences for our clients while enjoying the benefits of a flexible schedule and continuous training. Powered by JazzHR PhNeFKJSJx
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