Avalon Risk Management is a specialty insurance broker focusing on risk management and insurance products for the international trade and logistics industry. The Customer Service Representative role involves supporting Account Managers, servicing a book of business, and assisting clients with policy-related inquiries.
Responsibilities
- Attaining and maintaining an IL Property and Casualty license
- Supporting Account Managers in servicing a book of business and working with clients to answer policy questions, update account changes, assist with premium collections, fielding phone calls, and more
- Working within our Agency Management System, EPIC and INDIO to create marketing submissions, proposals, Binders, and Certificate of Insurance to name a few
Skills
- Some professional customer support experience and/or formal business education
- Capability of attaining an IL Property & Casualty license
- Excellent written and verbal communication skills
- Strong work ethic
- Close attention to detail
- Strong organizational skills
- Excellent computer skills
- Ability to work independently and with a team
- Insurance experience
Benefits
- Health, vision, and dental benefits through Aetna
- Life & AD&D
- 401(k) with match
- Tuition reimbursement
- Student loan assistance
- Hybrid work from home environment after initial training
Company Overview
Avalon Risk Management is an insurance company offering transportation bonds and cargo insurance products. It was founded in 1998, and is headquartered in Elk Grove Village, Illinois, USA, with a workforce of 51-200 employees. Its website is https://www.avalonrisk.com/.
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