Join our team as a Customer Service Ambassador and be the face of Activus Connect! We're seeking a dedicated and skilled professional to provide top-notch service to our customers in a fully remote, flexible environment. As a Customer Service Ambassador, you will play a vital role in driving our success and delivering exceptional experiences to our customers. About the Role As a Customer Service Ambassador, you will be responsible for: Responding to customer inquiries and resolving issues in a timely and professional manner Assisting customers with website or application-related issues and providing product or service information Documenting customer interactions thoroughly and accurately in our client system Transferring data from documents into our client's system Making outbound calls to collect customer information as needed Performing additional duties as required Requirements To be successful in this role, you will need: A high school diploma or equivalent At least 1 year of call center experience Availability to complete online training with 100% attendance (paid at $15.25/hour) The ability to pass a background check Technical Requirements To ensure you can perform at your best, you will need: A desktop or laptop with a Windows 10/11 or Mac OS Monterey or newer operating system A dual-core 2 GHz or better processor (i5+ or Ryzen equivalent recommended) 8GB or more of RAM Wired peripherals (keyboard, mouse, and headset) Reliable high-speed internet with a minimum 20MB download and 10MB upload speed A wired USB headset with built-in microphone and noise cancellation An active, functioning webcam A second monitor/screen What We Offer In return for your hard work and dedication, we offer: A competitive salary of $15.25 per hour A fully remote, flexible work environment Paid training and benefits eligible after 60 days (Medical, Vision, Dental, and 401k) A dynamic and supportive team environment Ready to Apply? If you're a motivated and customer-focused individual looking for a new challenge, we want to hear from you! Apply now and start your journey with Activus Connect! Apply for this job