Vontier is a global industrial technology company, and they are seeking a Credit Representative I to service customers and franchisees in a call center environment. The role involves handling inbound calls to establish lines of credit and maintaining professional interactions with customers and team members.
Responsibilities
- Receive inbound calls to input data necessary to establish a line of credit or determine that credit cannot be extended
- Maintain professional interaction with all Matco Tools personnel, distributors, and customers at all times
- Build and maintain solid relationships with the above mentioned
- Maintain and promote a positive attitude while meeting productivity and quality goals
- Remain flexible and adaptable to changes in processes and work shifts
- Other duties as assigned
Skills
- High school diploma or equivalent G.E.D. required
- Must be able and willing to work 10:30am-7:00pm ET shift Monday through Friday
- Required to work on-site at Matco headquarters every Tuesday, Wednesday and Thursday
- Ability to work remotely on Monday and Friday
- Must have reliable transportation
- Ability to carry out responsibilities with minimal direction and work well in a team environment
- Ability to adapt to an ever-changing environment which requires flexibility, especially around processes
- A well-developed sense of urgency and follow-through
- Strong problem-solving skills
- Ability to communicate effectively via mail, email, and phone by utilizing proper grammar and phrasing
- One year of experience in a call center-based environment preferred
Benefits
- Annual bonuses/incentives (depending on position)
- Immediate Company Benefits (medical, Dental, Vision, Life, Etc.)
- 401k with company match
- 401k defined contribution after 1 year of service
- High level of employee engagement
- Walking path and gym equipment onsite
- Food trucks on site during the summer
- Dress for your day - every day casual/jeans
- Employee discounts
- 15 days vacation + 3 floating holidays + 10 paid holidays
- Paid maternity & paternity leave
- Tuition reimbursement
- Student loan payment assistance
- Hybrid work environment (2 days remote)
- Annual Day of Caring for employees to volunteer
- Discounts on tools
- Annual team building events
Company Overview
Vontier is a global company focused on transportation and mobility. It was founded in 2020, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is https://www.vontier.com.
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