Trailer Park Group is an integrated creative agency focused on video game marketing. They are seeking a Community Manager to support their team in managing social media accounts for a leading gaming client, requiring strong RPG gaming experience and social listening skills.
Responsibilities
- Manage the deployment and publishing of content across all social media platforms
- Partner with lead CMs and the Account team to ensure final assets are deployed correctly and on schedule
- Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data
- Maintains organization of all creative assets on the team’s internal servers and drives
- Ability to QA assets and copy before reviews/final delivery
- Share final assets and post copy to the publishing tracker and regional teams once approved by client
- Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker
- Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting, including positive, neutral, and negative sentiment, common community FAQs, and screenshots of community conversations
- Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate
- Monitor competitors, partners, and well-known creators for opportunities to engage or amplify
Skills
- Candidates must have strong RPG gaming experience and a strong interest in the gaming space
- Social listening experience is absolutely required
- Candidates must reside on the West Coast of the United States
- 1-3 years of experience in supporting a Brand's social media account
- 1-3 years of community management experience, specifically deploying, scheduling, and managing a scheduling tool
- Hands-on social listening experience
- Experience using and managing scheduling, deployment, and inbound comms within Sprinklr or a similar publishing tool
- A clean digital footprint, both in your personal and username social media history
- Previous employment as a social media community manager for a gaming or integrated marketing agency preferred
Benefits
- Unaccrued time off
- Sick time
- Paid company holidays
- Medical/dental/vision insurance
- Life insurance
- Disability insurance
- Maternity/paternity benefits
- 401(k) for regular full-time employees
- Other perks
Company Overview
Trailer Park Group is the industry leader in entertainment marketing and content production. It was founded in 1994, and is headquartered in West Hollywood, California, USA, with a workforce of 501-1000 employees. Its website is https://trailerparkgroup.com/.
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