Embark on a rewarding career journey with Fidelity Investments as a Client Service Associate - Entry Level, based in Covington, LA, USA, with a remote work arrangement! As a key member of our Customer Relationship Advocates (CRA) team, you will play a vital role in delivering exceptional customer service, developing essential skills, and driving success in the financial services industry. At Fidelity, we believe in fostering a culture of growth, learning, and inclusion, offering a comprehensive total rewards package, and providing opportunities for professional and personal development.
As a Client Service Associate - Entry Level, you will be a licensed professional responsible for providing outstanding customer service, answering inbound phone calls, and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support, and more. This role offers a unique opportunity to supercharge your early career growth with personalized support, skill development, and training.
As a new CRA, you will progress through three major milestones:
To succeed in this role, you should possess:
At Fidelity Investments, our greatest asset is our people. We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
We offer a comprehensive total rewards package, including:
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future, assist companies and non-profit organizations in delivering benefits to their employees, and provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
At Fidelity, you will find endless opportunities to build a meaningful career that positively impacts people's lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. We have been recognized by our employees as a top 10 Best Place to Work in 2024.
We value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Our work environment blends the best of both onsite and offsite work experiences, with most roles listed as Hybrid requiring associates to work onsite all business days of every other week in a Fidelity office.
Ready to join us? The first step is easy. Click Apply Now and we'll be in touch soon!
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to Apply Now