Customer Service Representative - No Experience Needed - Work Remote

The House of Mercier is excited to offer a position for a Customer Service Representative with no prior experience required. This is a fantastic opportunity for individuals looking to start their career in customer service while working remotely. As a part of our passionate team, you will receive comprehensive training and support to help you thrive in this role. If you have a positive attitude, a desire to learn, and a commitment to providing stellar service, we encourage you to apply! Responsibilities ? Engage with customers through various communication channels including phone, email, and chat to assist with their inquiries. ? Deliver exceptional service by identifying customer needs and providing prompt solutions. ? Document customer interactions accurately in our CRM system for tracking and follow-up purposes. ? Learn about our product offerings and company policies to inform customers effectively. ? Collaborate with team members to enhance the customer experience. ? Participate in training sessions and ongoing development to improve service skills. ? No prior experience in customer service is needed; full training will be provided. ? Fluency in English; additional languages are a plus. ? Strong communication skills with a focus on customer care. ? Ability to work independently in a remote environment. ? Positive attitude and a willingness to learn. ? Strong organizational and multitasking abilities. ? Access to a reliable internet connection and a quiet workspace for remote work. ? Health Care Plan (Medical, Dental & Vision) ? Retirement Plan (401k, IRA) ? Life Insurance (Basic, Voluntary & AD&D) ? Paid Time Off (Vacation, Sick & Public Holidays) ? Family Leave (Maternity, Paternity) ? Short Term & Long Term Disability ? Training & Development ? Work From Home ? Free Food & Snacks ? Wellness Resources ? Stock Option Plan ? Great Salary ? Other Perks