Job Description:
• The Central Sales – Lead Specialist is someone who has demonstrated through performance a thorough understanding and competence in Group & Transient sales, Hyatt systems, and the hotel/business travel industry.
• The Central Sales – Lead Specialist will be responsible for responding to leads at multiple Select Service & Full Service properties daily.
• They will receive leads from many different sources, interact with clients, create proposals, and respond in a way that is beneficial for each hotel and its individual goals.
• This person will utilize Envision and other sales tools to promptly respond to leads to increase conversion and revenue.
• This position will also be responsible for the submission of Corporate transient leads through Cvent Transient, with direction provided by the property.
• They will have thorough experience with professional selling skills: opening, probing, supporting, and closing.
• Must possess exceptional negotiating skills.
• Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces, and profiling accounts.
• Communication and organizational skills are of utmost importance for this position.
Requirements:
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• A minimum of 3-5 years of hotel sales or comparable experience preferred
• Must be proficient in general computer knowledge, Envision, Opera, and Cvent
Benefits:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
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