Desjardins is a leading financial services cooperative in Quebec, and they are seeking Customer Service Representatives to join their dynamic call centre team. The role involves advising and supporting members and clients, providing a personalized experience, and building loyalty through various service opportunities.
Responsibilities
- Advising members and clients
- Supporting members and clients
- Building loyalty
- Providing a unique and personalized experience
Skills
- Diploma of College Studies (technical DCS) in a relevant field
- At least 1 year of relevant experience
- Other combinations of relevant training and experience may be considered
- Knowledge of French required
- For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients
- Work arrangements vary depending on the position and involve either hybrid work or telework
Benefits
- An annual performance-related bonus
- 4 weeks of flexible vacation starting in the first year
- Reimbursement of health and wellness expenses and telework equipment
- Group insurance including telemedicine
- A defined benefit pension plan that provides predictable, stable income throughout retirement
Company Overview
Desjardins is a cooperative financial organization that offers financial services for individuals and businesses. It was founded in 1900, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.desjardins.com.
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