Elevance Health is a health company dedicated to improving lives and communities, and they are seeking an Associate Manager Clinical Support. The role involves overseeing the workflow of clinical support staff, assisting in problem-solving complex issues, and collaborating with internal departments on various projects.
Responsibilities
- Serves as a subject matter expert in the administrative and operational processes
- Assists in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues
- May answers calls from providers and members and responds to phone inquiries
- Oversees out of network and chart review administrative processes
- Works to streamline processes to ensure productivity and accuracy
- Collaborates with internal departments on special projects and reporting
- Hires, trains, coaches, counsels, and evaluates performance of direct reports
Skills
- Requires high school diploma or equivalent with experience in the health field; or any combination of education and experience, which would provide an equivalent background
- Proficient in Microsoft Office Programs
- Experience in working with and pulling data
- BA/BS degree in health or human services preferred
- 6 to 12 months of managerial and/or supervisory experience preferred
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical, dental, vision, short and long term disability benefits
- 401(k) +match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Company Overview
Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs. It was founded in 1944, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 10001+ employees. Its website is https://www.elevancehealth.com.Company H1B Sponsorship
Elevance Health has a track record of offering H1B sponsorships, with 488 in 2025, 604 in 2024, 660 in 2023, 222 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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