Job Description:
• Design and enhance scalable compliance processes that leverage technology and AI.
• Operationalize a “quick reaction force” to integrate acquired companies into TrueAccord’s compliance framework.
• Develop and lead change management processes across debt collection entities.
• Build and oversee the internal audit function as the company scales.
• Serve as the people manager for compliance professionals, providing coaching and performance development.
• Act as a liaison for the GC & CCO in cross-departmental and cross-entity initiatives.
• Provide legal and compliance advice on operational, product, and engineering initiatives across TrueAccord and Sentry.
• Partner with the GC & CCO on litigation strategy and oversight.
• Manage knowledge, policies, and procedures for the Legal & Compliance team.
• Lead compliance reporting, monitoring, and testing with visibility up to the executive team and board.
• Oversee regulatory and RMAI audits, ensuring thorough and timely responses.
• Partner with InfoSec to support SOC, PCI, and other certification processes.
• Conduct legal and compliance review of contracts (client and vendor), collections content, and marketing materials.
• Deliver ongoing compliance training across TrueAccord entities.
Requirements:
• J.D. degree from an accredited law school.
• Active license to practice law in good standing in at least one U.S. state.
• 8+ years of experience in compliance, legal, or a combination of both, ideally in debt collection, fintech, or financial services.
• Strong knowledge of federal and state regulations (FDCPA, TCPA, FCRA, etc.).
• Demonstrated success managing and mentoring teams.
• Strong communication, interpersonal, and analytical skills.
• Ability to balance strategic leadership with hands-on execution across multiple complex projects.
Benefits:
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