Virtual assistant needed to support mental health private practices

Remote, USA Full-time Posted 2025-06-29
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This role entails providing virtual administrative assistant (VA) services, specifically for therapists and mental health private practice owners. We are seeking someone with a background in admin for mental health private practices, experience working remotely, and an interest in mental health to support therapists and psychology private practice owners... Common tasks include: - Responding to therapy inquiries (emails, texts, and voicemails), - Returning voicemails, - Tracking inquiries in a spreadsheet with detailed notes, - Scheduling (and rescheduling) appts, - Sending/collecting paperwork and rating scales, - Replying to patient questions about the therapist's practice/services, - Supporting the private practice owner, - Writing and proofreading clinical diagnostic reports, - And other projects such as helping with general emails, spreadsheets, and paperwork. No 'live answer' phone calls are required. The VA must have their own smartphone, laptop/computer with mic/camera, reliable Wi-Fi, a designated private/quiet space to work in, and the ability to self-manage since this is a fully remote position. Experience working at a mental health private practice in the past is highly recommended, or experience with insurance billing, scheduling, and/or HIPAA compliance. This role is part-time at 10-30 hours per week (up to you!). It is all currently online, so working remotely is the default. There are scheduled pay increases after 90 days, and 1 year. Thank you! Salary: $19.00 to start, with the opportunity to increase to $25.00 per hour over time. Benefits: Flexible schedule, between Monday-Friday, 8-5 pm or so, in your time zone. Schedule: No nights No weekends Experience recommended: Microsoft Excel and Google Sheets Microsoft Word and Google Docs Customer service Organizational skills Administrative experience Sending/scoring clinical rating scales Work Location: Remote

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