Description: ? Manage clients? web-centric development projects (websites, social media, SEO, etc.). ? Act as the primary contact for client communications, gathering information and advocating between the client and production teams. ? Effectively discuss and cross-sell Practice Builders' solutions. ? Communicate regularly with clients: accurately track and record customer communications. ? Thrive in a busy work environment with a high volume of tasks. ? Conduct client web trainings. ? Document all client activity in Salesforce. ? Push projects through Jira. Requirements: ? 1-5 years of experience in online project management and/or account management. ? Web development, Social Media or SEO knowledge or experience is a major plus. ? Exceptional client communication skills. ? Exceptional computer literacy skills and knowledge. ? Excellent written and verbal skills. ? Strong organizational and time management skills. ? Great record-keeping abilities. ? Salesforce.com familiarity is a plus. ? Jira familiarity is a plus. ? Self-starter- working independently without continuous supervision. ? Immediate responsiveness to all internal and external inquiries. ? Willingness to help at all levels, to get the job done and help colleagues. ? Enthusiasm for learning new topics, and sharing knowledge with others. Benefits: