We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs. This is NOT a remote position... Pay: $20-$25/hour Schedule: Monday - Friday | 7:00 a.m. to 3:30 p.m. Location: Bartlesville (on-site) Responsibilities: ? Oversee customer repair requests from start to finish ? Work with Repair Techs to schedule and prioritize customer repairs ? Ensure invoices are accurate and send to customers ? Run reports and analyze data to recommend process changes to improve productivity ? Participate in and/or lead improvement activities to meet/exceed service goals Skills and Qualifications: ? Bachelor's Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments ? Attention to detail, team player and self-starter ? Ability to pass a background check and drug screen Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: ? Dental insurance ? Health insurance ? Paid time off ? Vision insurance Shift: ? Day shift Application Question(s): ? Do we have your permission to text you regarding your application? Education: ? Bachelor's (Preferred) Experience: ? Customer service: 2 years (Required) Ability to Commute: ? Bartlesville, OK 74006 (Required) Work Location: In person