Front Desk Representative

Remote, USA Full-time Posted 2025-06-29
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Job Summary of Front Desk Representative: The Front Desk Representative is an important position within our hotel, as employees will be responsible for greeting and registering guests and facilitating their check-out process. Candidates may apply for either full or part-time positions and enjoy a range of scheduling options. With no experience necessary in this role, we offer excellent benefits... and opportunities for advancement within the company. Responsibilities of Front Desk Representative: ? As a Front Desk Representative, it is crucial to greet guests with warmth and professionalism, while ensuring a smooth and fast registration process ? Performs the necessary steps to complete the guest checkout process ? Assisting guests in resolving challenges encountered while staying at a hotel ? Making appropriate selections of rooms and promoting hotel services would be an essential part of upgrading guest experiences ? Coordinates guest room allocations and assigns team members to assist guests with their luggage ? Guests will enjoy a warm greeting and welcome packet upon arrival, offering room keys, tokens of gratitude, and other special gifts Qualification of Front Desk Representative: ? Completed high school certificate or equivalent ? Positive attitude and good communication skills ? Commitment to delivering a high level of customer service ? Excellent grooming standards ? Ability to work on your own and as part of a team ? Hospitality - We're passionate about delivering exceptional ? guest experiences Integrity,We do the right thing, all the time ? Productivity ? Dependability

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