We are looking for a motivated and customer-focused Guest Services Assistant to join our travel team. This remote position will involve assisting clients with their travel arrangements, ensuring they have a smooth and enjoyable experience from start to finish. If you are passionate about travel and love providing exceptional service, this role is a great fit for you! Key Responsibilities... ? Assist clients with booking travel services, including flights, hotels, car rentals, cruises, and tours ? Serve as the main point of contact for clients, handling inquiries, requests, and concerns with a professional and friendly demeanor ? Provide clients with personalized travel recommendations and itineraries based on their preferences and needs ? Communicate with travel suppliers to confirm reservations, negotiate upgrades, and secure special requests for guests ? Resolve any travel-related issues or last-minute changes, ensuring a hassle-free experience for clients ? Maintain accurate records of bookings, payments, and client interactions ? Keep up with travel industry updates and destination information to provide expert advice and support to guests Qualifications: ? Strong communication and customer service skills ? High attention to detail and excellent organizational abilities ? Ability to handle multiple client requests and deadlines in a ? fast-paced environment ? Problem-solving skills with a focus on client satisfaction ? Prior experience in travel, hospitality, or customer service is ? preferred but not required ? Passion for travel and a desire to help clients create unforgettable experiences Benefits: ? Remote, flexible work-from-home opportunity ? Access to exclusive travel discounts and perks ? Comprehensive training and ongoing support ? Opportunities for career growth within the company ? Supportive and collaborative team environment Powered by JazzHR pDiLiA3OPl