UPS Sales Associate Gold Coast Chicago ? The UPS Store #2096 ? Chicago, IL

Job title: UPS Sales Associate Gold Coast Chicago Company: The UPS Store #2096 Job description: The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES ? Delivers outstanding customer service to walk-in customers and telephone inquiries ? Continuously practices good listening skills with customers, UPS Store team members, and leadership ? Takes ownership of the customer's shipping needs and offers viable solutions ? Takes action to learn all product and service offerings, alternative solutions, and industry trends ? Operates all equipment, software, and devices in an expert fashion and is willing to teach others ? Maintains a clean, organized, and safe working environment ? Performs other duties as assigned ? Comes to work on time ? 3 years of retail experience QUALIFICATIONS ? High school diploma or GED required ? Retail/customer service experience ? Good communication and people skills ? Able to cross-sell and up-sell products and services ? Excellent packing skills ? Strong computer skills, including Microsoft Office and Adobe Suites ? Outstanding phone skills ? Strong verbal and written communication skills, including spelling and math ? Prompt, reliable, and responsible ? Able to lift 40+ pounds Expected salary: Location: Chicago, IL Job date: Wed, 28 Dec 2022 23:14:48 GMT Apply for the job now!