This a Full Remote job, the offer is available from: Connecticut (USA) We are currently seeking a Customer Service Agent to work remotely for a team based in Manchester . ... Salary & Terms** ? Competitive annual compensation: ?28,000 - ?32,000, based on your experience and e-commerce customer service expertise. ? Fully remote role: Work from the comfort of your home while making a significant impact on customer satisfaction. ? Flexible work hours: Tailor your schedule within standard business hours for optimal work-life balance. Role & Responsibilities ? Provide exceptional customer service through virtual communication channels. ? Assist customers with order inquiries, product information, and shipping details. ? Resolve customer issues related to returns, refunds, and order discrepancies. ? Collaborate with logistics and fulfillment teams to ensure timely resolution of customer concerns. ? Maintain accurate records of customer interactions and contribute to improving customer service processes. Minimum Requirements ? Experience in customer service. ? Excellent communication and interpersonal skills for remote interactions. This offer from 'Avansel Recruitment - HR Consultancy in UK' has been enriched by Jobgether.com and got a 72% flex score