Assistant Customer Service Representative - Contract to Hire

Homefolee, a leader in residential property management, is looking for a dedicated Assistant Customer Service Representative to support our growing team. In this role, you will play a key part in ensuring that our completed housing projects are managed efficiently and that our clients receive top-tier service. Key Responsibilities... ? Manage and oversee the transition of housing projects from completion to lease-ready status. ? Coordinate with various teams to ensure all project documentation is accurate and up-to-date. ? Handle inquiries and provide support to clients and tenants regarding completed properties. ? Monitor and manage property listings, ensuring all information is current and accurately reflects the property?s condition and availability. ? Assist in maintaining records and tracking the status of ongoing and completed projects. Qualifications: ? Strong communication and organizational skills. ? Ability to work independently and manage multiple tasks simultaneously. ? Prior experience in customer service or property management is a plus, but not required. ? Proficiency with basic office software such as Microsoft Office Suite or Google Workspace. Working Conditions: This is a flexible, remote position, and your working hours will be based on your availability. The role is designed to fit within Upwork?s terms and conditions, ensuring compliance with all platform guidelines. We are committed to providing a supportive and inclusive work environment that respects work-life balance. If you are detail-oriented, have a passion for delivering excellent customer service, and want to be part of a dynamic and supportive team, we would love to hear from you. Apply today to join Homefolee and contribute to our mission of delivering exceptional residential management services