Support College Program At Home Advisor - California State University Sacramento
Join Apple as a Support College Advisor, providing exceptional customer service and technical support. Your Role: Key responsibilities include: ??Engaging with customers to provide step-by-step solutions. ??Supporting Apple products like iPhones, iPads, and MacBooks. ??Delivering world-class customer service and technical support. ??Using technical expertise and creativity to meet customer needs. ??Participating in five weeks of full-time paid training. About You: Candidates should have: ??Enrollment in a U.S. university through December 2027 or later. ??A quiet home workspace with specific internet requirements. ??Availability for 20 weekly hours post-training. ??A minimum typing speed of 40 WPM. ??A GPA of 2.7 or higher. ??Preferred majors in Business, Communications, Computer Science, or Engineering. ??Passion for customer service and technical troubleshooting. Compensation & Benefits: ??Base pay between $23.00 and $27.50/hr, with most new hires starting at $23.00. ??Participation in Apple?? stock programs and discretionary bonuses. ??Comprehensive medical and dental coverage, retirement benefits, and employee discounts. ??Reimbursement for educational expenses related to career advancement. Training & Development: Apple provides comprehensive training and resources to support ongoing growth and career development. Career Progression: Opportunities for career advancement as skills and experience grow within the role. How to Apply: Complete a pre-employment assessment, background check, and initial training. This job may close before the stated closing date, you are encouraged to apply as soon as possible Report this job