Full Time - Customer Service Representative & Administrator

We are seeking a skilled and organized individual to join our team as a Customer Service Representative and Admin Support. The ideal candidate will have a strong work ethic, excellent communication skills, and be able to work independently. Responsibilities... - Answering customer inquiries via phone, email, and live chat in a - -professional and timely manner - Resolving customer issues and complaints to ensure customer satisfaction - Entering orders and managing customer accounts in our database - Coordinating with various departments to ensure timely and accurate order fulfillment - Assisting with general administrative tasks such as data entry, filing, and organizing documents - Maintaining accurate and up-to-date records of customer interactions and transactions - Managing social media accounts and responding to customer comments and messages. Requirements: - Previous experience in customer service or related field - Strong communication and interpersonal skills - Proficiency in Google related services and Slack - Excellent organizational and time management skills - Ability to work independently and prioritize tasks - Attention to detail and accuracy in data entry - Experience with social media management is a plus This is a full-time position with potential for growth within the company. The candidate must be available to work during US business hours and have a reliable internet connection. If you are a self-starter with a positive attitude and a passion for customer service, we would love to hear from you