Virtual assistance for an Airbnb business - Ideal candidate familiar with using different GPTs - Contract to Hire
Responsibilities ? Manage Airbnb listings, including updating listing information, pricing, and availability ? Respond to guest inquiries and communicate with guests throughout their stay ? Coordinate check-in and check-out processes ? Handle any guest issues or complaints promptly and effectively ? Provide recommendations to guests for local activities, attractions, and restaurants ? Ensure that the Airbnb listings meet high standards of cleanliness and maintenance ? Monitor and manage guest reviews and ratings ? Disputing reviews with Airbnb through understanding and referencing their Review Policy ? Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans ? Inventory management which includes purchasing items needed for the business ? Financial reporting for clients monthly ? Invoicing clients and tracking invoices to make sure they are paid ? Use of AI to create more effective systems and processes for operations & growth ? Communicate with cleaners to make sure properties are completed and pictures are provided, report all supplies needed to management ? Assist in marketing efforts including but not limited to: Social Media Marketing, Content Creation, Google Ads, Lead Generation, Ads Optimization ? Assisting in the continual growth of our business ? *Requirements** ? Clear & effective communicator speaking & writing in English ? Must be able to follow simple & detailed instructions ? Must have a flexible schedule ? Go getter & problem-solving work ethic ? Prior experience with Airbnb or other short term rental business preferred** ? Familiar with OpenAI and various GPTs