? Position Title: ? 3rd Shift Dispatcher ? Position... Reports to: ? Off-Shift Supervisor ? Position Schedule: ? 4 day work week: Thursday - Sunday, 9:30 pm - 7:30 am ? Position Summary: ? Under general supervision, processes messages & phone calls from drivers; sends load and customer information to drivers; ensures drivers are aware of their current plan and pre-plans for the future; sets up rescues for priority loads as needed; communicates need-to-know information to day-shift; strives to maintain and improve driver retention efforts at all times. Essential Functions: ? Dispatches drivers; processes inbound messages from drivers and answers questions via the In-Cab Messaging System and phone calls. Sends load plans, customer information, route suggestions, local directions and fuel solutions in a timely manner so drivers are always well informed and can trip plan properly. ? Ensures ETA?s and PTA?s are updated and accurate. ? Notifies day-shift if a pre-plan/ load plan will no longer work for a driver. ? Plans drivers and sets up rescues as needed. ? Trains with other related departments as necessary according to company needs; participates in company-wide training to improve self-learning and works to maintain mutual respect and professionalism with co-workers and management to sustain a positive team environment. ? Performs other related duties as assigned. ? Necessary Qualifications: ? Must be capable of working alone during the shift. Experience with transportation, computer systems, satellite systems and Innovative software all beneficial. Problem solving and good communications skills are a must. ? Physical Qualifications: ? Ability to lift up to 20 lbs. Long periods of sitting and use of telephone and satellite systems required. Job Duties: ? Maintain contact with drivers throughout their shifts and address any routing issues they might have ? Monitor road conditions, construction zones, and accidents in order to revise routes as needed ? Update customers on the status of their deliveries including any delays that occur ? Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels ? Other duties as requested Pay Frequency: ? Bi weekly or Twice monthly Work Remotely ? No Job Type: Full-time Pay: From $46,000.00 per year Benefits: ? 401(k) ? 401(k) matching ? Dental insurance ? Flexible spending account ? Health insurance ? Health savings account ? Life insurance ? Paid time off ? Vision insurance Schedule: ? 10 hour shift ? Night shift Education: ? High school or equivalent (Required) Experience: ? dispatching: 1 year (Preferred) Shift availability: ? Overnight Shift (Required) ? Night Shift (Required) Work Location: In person