Partnership Executive-Client Relationship Management

Description: ? Effectively utilize Project Management skills to manage concurrent efforts in service delivery ? Provides credible process design consulting and procedure documentation across all types of Property Casualty and Employee Benefit Operations ? Act as the primary point of contact in coordinating client communication ? Support Business Development and/or Service Delivery in relevant client meetings and communications ? Identify trends in service delivery to be proactive in client service delivery management ? Develop and deliver both internal and external client Executive Level presentations as needed ? Incorporate Voice of the Client and feedback into improving the client experience ? Seek Win/Win solutions for service delivery which meets the best interest of client and ReSource Pro ? Partners with sales in developing strategic account management plans and revenue growth opportunities Requirements: ? Bachelor?s degree required; master's preferred ? 10 + years' experience... in P&C and/or Employee Benefits insurance industry either in the MGA/RGA and/or carrier space ? 10+ years' in a customer facing role ? 5+ years' in an operational leadership role ? Experience in leading change management and planning cultural transformations ? Extremely high degree of professionalism with the ability to relate to professionals at all levels ? Confident public speaking skills ? Ability to foster collaboration with multiple stakeholders across different countries, time zones, and business areas ? Escalation and conflict management skills Benefits: ? 100% paid employee health insurance on Day 1 ? Eligible for all medical, dental, and vision benefits on Day 1 ? Remote & Hybrid work available. ? 401k with employer match, vested on Day 1 ? Generous PTO plan with paid holidays + floating holidays ? Development and growth opportunities ? Comprehensive wellness program and prioritization of employee health ? Fun and teamwork-oriented work environment