Part Time Remote IT Support Helpdesk Rep Responsibilities of the job: ? Virtually installing, configuring and troubleshooting computer software, systems, networks ? Monitoring / auditing and maintaining HIPAA Compliant PC's and cloud-based applications / networks ? Responding in a timely manner to service issues and requests for end-user remote support including virtual desktops, cloud based systems and security applications ? Knowledge of Salesforce and Virtual Desktops a strong plus. ? Providing virtual technical support across the company (this may be in Zoom meetings or the phone). ? Setting up cloud-based accounts for new users ? Support for both PCs and Macs ? Possibly training more junior staff members Remote IT Support Rep - job qualifications and requirements Although a formal degree is not required, qualifications for this remote IT Support role include the following: ? Remote experience ? Computer Science or Cybersecurity Background ? Software / DevOps / Engineering ?... Knowledge of Healthcare industry ? Knowledge of Cyber Security There are also a number of qualities that candidates should be expected to display: ? A technical, logical thought process ? Problem-solving skills ? An ability to stick to strict deadlines ? An ability to prioritize and delegate ? A keen eye for detail Job Type: Part-time Pay: From $25.00 per hour Expected hours: 40 per week Work Location: Remote