Description: ? Maximize online and website tools to provide our customers with a first-rate experience ? Represent the company in a professional manner both in speech and written correspondence ? Support the Online Sales Team by fielding incoming leads from a division and/or corporate office ? Provide regional support to multiple division online sales teams ? Gather and track prospect information utilizing a CRM system to turn leads into homeowners ? Schedule onsite, phone, or virtual appointments for the Online Sale Team and/or Onsite Community Sales Managers ? Manage all customer inquiries with a sense of urgency ? Qualify leads utilizing buying experience strategies in alignment with the Internet Sales Scorecard ? Maintain a comprehensive knowledge of product, community information, and customer service recovery strategies Requirements: ? Real Estate Experience ? Weekday and Weekend availability ? Proficiency in all Microsoft Office Applications and savvy computer skills ? Solid... organizational and planning skills ? Documentation skills ? Customer service oriented and believe customers are the number one priority ? Flexibility and ability to prioritize tasks to meet deadlines ? Proven email, text, video message, and phone communication skills ? An ability to maintain focus while working in an unstructured environment without daily supervision ? Ability to multi-task and manage time well ? Must have a private workspace free from noise and distraction ? High Speed Internet with a proper workstation to support required computer equipment Benefits: ? Competitive Compensation ? Health Care - Medical/Dental/Vision/Prescription Drug Coverage ? 401(k) with Company Matching Contributions ? Flexible Spending Accounts ? Disability Programs ? Employee & Dependent Life Insurance ? Vacation & Company Holidays ? Tuition Reimbursement ? Employee Home Purchase Rebate Program ? Home Mortgage Program ? Employee Assistance Program (EAP