Ramp Agent (Customer Service Agent) - JFK

Remote, USA Full-time Posted 2025-07-16
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About the position As a Ramp Agent at Delta Air Lines, you will play a vital role in ensuring that cargo and baggage are transported safely and on time. This entry-level position involves physical tasks such as lifting, loading, and unloading baggage, as well as operating ground equipment. The role requires a commitment to safety and security, and offers opportunities for career advancement through mentorship from leaders in the company. Responsibilities ? Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft. , ? Guide incoming and departing aircraft from the gate positions to ensure timely connections. , ? Safeguard cargo, baggage, and mail from damage, loss, and weather. , ? Operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas. , ? Use baggage scanners and computers to ensure accurate routing of baggage to destinations. Requirements ? High school diploma, GED, or high school equivalency. , ? At least 18 years of age and authorized to work in the United States. , ? Valid driver's license. , ? Proficiency in English. , ? Ability to pass a physical ability test (PAT). , ? Commitment to safety and security of self and others. Nice-to-haves Benefits ? Adoption assistance , ? Dental insurance , ? Disability insurance , ? Employee assistance program , ? Health insurance , ? Life insurance , ? Paid holidays

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