Description: ? Remote Support Representative responsible for assisting clients and ensuring seamless travel experiences. ? Serve as primary contact for clients, addressing inquiries via phone, email, and chat. ? Assist clients with bookings, changes, and provide information about destinations and services. ? Provide personalized recommendations to enhance travel experiences. ? Liaise with teams to ensure timely resolution of client issues. ? Maintain detailed records of client interactions and transactions. ? Monitor client feedback and satisfaction, implementing strategies for improvement. ? Collaborate with team members to share knowledge and improve support effectiveness. Requirements: ? Previous experience in customer service or a related field. ? Excellent communication skills, both written and verbal. ? Strong problem-solving abilities and a proactive approach to addressing customer needs. ? Proficiency in using customer relationship management (CRM) software and other relevant... tools. ? Ability to work independently and collaboratively in a fast-paced environment. ? Flexibility to adapt to changing priorities and client needs. Benefits: ? Competitive salary commensurate with experience. ? Comprehensive health, dental, and vision insurance plans. ? Retirement savings plan with company matching contributions. ? Paid vacation, holidays, and sick leave. ? Opportunities for professional development and career advancement. ? Travel perks and discounts on vacation packages, accommodations, and more. ? Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences