Description: ? Works from home and interfaces with customers via inbound/outbound calls and/or the Internet. ? Assists members with their insurance related needs including billing inquiries and policy questions. ? Provides customer service support and resolution of routine problems and questions regarding client products and services. ? Represents a leading Property & Casualty client. ? Must have an active resident license to sell P&C insurance. ? English and Bilingual Spanish/English encouraged to apply. Requirements: ? 1 + years of customer service experience ? Active resident license to sell P&C insurance ? Verifiable High school diploma or GED ? Basic computer navigation skills and PC knowledge ? Proficiency in fast-paced multi-tasking ? Eagerness to learn new technologies ? Passion for helping others ? Patient and empathetic nature ? Ability to pass a background Benefits: ? Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) ? Performance-based incentives ? Lucrative employee referral bonus opportunities ? 401K with company match ? Paid PTO and holidays ? Medical, dental, and vision insurance ? Comprehensive Employee Assistance Program (EAP) ? Health and wellness programs ? Mentorship programs ? Diversity, equity, and inclusion support programs ? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day ? Range of other perks and benefits