Live Chat Agent (Entry Level) at Columbia Opportunities, Inc. ...
Location: Remote Company: Our company is seeking a dynamic individual to join our team as a Remote Live Chat Agent. We're a dedicated team committed to providing exceptional customer support and fostering a positive work environment... Ideal Candidate Are you a self-starter with a knack for engaging with people? Do you thrive in a fast-paced environment and enjoy making meaningful connections? If you have a sense of humor, a 'get it done' attitude, and are eager to be part of a growing company, keep reading! Responsibilities ? Provide prompt and accurate assistance to customers via live chat ? Engage with visitors on clients' websites to address inquiries and concerns ? Build rapport with customers to understand and fulfill their needs ? Escalate issues to Live Chat Manager as needed ? Promote client products and services ? Maintain a positive and professional image in all interactions Requirements ? Strong work ethic and ability to work independently or within a team ? Proficiency in keyboarding and internet navigation ? Excellent communication skills, both written and verbal ? Upbeat and professional demeanor ? Experience in a client-facing role preferred ? Ability to compose professional emails What You'll Get ? Competitive hourly compensation ($30.00 - $40.00/hour) ? Monthly performance-based bonuses ? Opportunities for career advancement ? A supportive and diverse team environment Benefits ? 401k Plan ? Paid Holidays ? Paid Time Off ? Medical, Dental, and Vision Insurance ? Company Paid Life Insurance About Us The company is dedicated to addressing poverty-related issues in our community and empowering individuals to achieve self-reliance. Learn more about our mission at [Company Website]. How To Apply If you're ready to join a dynamic team and make a difference, we want to hear from you! Please apply through [Application Link]. By applying, you agree to receive periodic text messages about your application status. Msg & data rates may apply. Employment Type: Full-Time