Customer Service Representative/Remote Sales Specialist
Customer Service and Sales Representative Opportunity Duties And Responsibilities... ? Conduct professional outbound sales and customer service calls ? Address customer inquiries and resolve issues ? Offer additional products/services to callers ? Ensure accurate record-keeping of all interactions ? Adhere to provided work schedule and maintain a high level of punctuality ? Maintain confidentiality of company and client information ? Successfully achieve sales/fundraising goals on outbound projects ? Maintain efficiency and composure while handling various types of calls Qualifications ? Previous customer service experience, preferably in a telemarketing/customer service setting ? Flexibility to work on Sundays and accommodate a varied work schedule ? Strong verbal communication skills and ability to work independently ? Basic computer skills and willingness to learn ? Ability to pass company training, background, and credit check ? Reliable transportation for commuting to work Sales And Service Skills ? Strong interpersonal skills ? Effective time management abilities ? Self-motivated and independent worker ? Excellent verbal and written communication skills ? Proficient in customer service and sales techniques ? Strong analytical skills Technical And Office Requirements ? Headset for calls ? Dedicated analog phone line ? High-speed internet (minimum 1.0 MB bandwidth) ? Updated PC with Windows 2000 or newer ? Quiet workspace for virtual work ? Documentation of internet and phone line connectivity ? Ensuring financial obligations for internet and phone bills are met This role offers remote working/work-at-home options. Employment Type: Full-Time