Job Details Description Essential Job Duties: ? Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as scheduling of calibrations for vehicles and post calibration billing. ? Call center functions to provide quality customer service. ? Ensure the company establishes and maintains constant communication with customers. ? Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries. ? Generate sales/buys from online leads. ? Knowledgeable on different types of ADAS systems and calibrations. ? Assume other duties as assigned. Education & Experience ? High school degree or equivalent. Preferred Qualifications ? Call Center Customer service experience ? Bi-Lingual, English & Spanish. ? 2+ years of college Knowledge/Skills/Abilities ? Must have good written and verbal communication skills. ? Must have good customer relations skills. ? Ability to work well with others. ? Must have the ability to work under conditions of frequent interruptions. ? Be attentive to details. Essential Physical Demands/Work Environment ? Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. ? The employee must occasionally lift and/or move up to 50 lbs. ? Be willing to learn and complete calibrations.