Job Summary We are seeking a motivated and detail-oriented Sales Support Representative to join our dynamic team. This role is essential in providing exceptional customer support and ensuring a seamless sales process. The ideal candidate will be bilingual or multilingual, possess strong communication skills, and have experience in data entry and office environments. As a Sales Support Representative, you will play a key role in enhancing customer satisfaction and driving sales success. Duties ? Provide outstanding customer support through various channels, including phone, email, and chat. ? Assist customers with inquiries regarding products, services, and order status. ? Conduct outbound calling to follow up on leads and provide information to potential customers. ? Perform accurate data entry to maintain up-to-date customer records and sales information. ? Collaborate with the sales team to ensure timely processing of orders and resolve any issues that arise. ? Handle cash transactions efficiently while adhering to company policies. ? Maintain an organized office environment to facilitate smooth operations. Experience ? Previous experience in a customer support or call center environment is preferred. ? Proficiency in data entry with attention to detail is essential. ? Bilingual or multilingual capabilities are highly desirable, particularly in English and another language. ? Strong communication skills, both verbal and written, are necessary for effective interaction with customers. ? Familiarity with cash handling processes is a plus. ? A proactive attitude with the ability to work independently as well as part of a team. Join us as we strive to provide exceptional service and support to our customers while fostering a collaborative work environment! Job Types: Full-time, Part-time Pay: $19.73 - $20.88 per hour Benefits: ? 401(k) ? Dental insurance ? Health insurance ? Paid time off ? Vision insurance ? Work from home Shift: ? Day shift ? Evening shift ? Morning shift ? Night shift ? Overnight shift ? Rotating shift ? Split shift Work Location: Remote