IT Business Analyst
ICF is a global advisory and technology services provider, and they are seeking an IT Business Analyst to join their Utility Program and Services Group. The role involves supporting the software development cycle and project delivery for IT projects in the energy efficiency and utility sectors, with a focus on system data and business intelligence. Responsibilities Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach Generate requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation Support User Acceptance Testing (UAT) activities Enter & track support requests ensuring their completion Develop an understanding of the client processes and procedures and help identify improvements relative to technology Understand the capabilities and application of ICF’s IT systems to deliver solutions for clients Train users on IT systems and assist in troubleshooting issues Skills Bachelor's degree in (Science, Math, IT, Computer Science, or related fields) 1+ years of experience in a Business Analyst, Data Analyst, or similar role; preferably in IT/Software delivery 1+ years requirement specifications gathering, use cases, process flow diagrams, user interface designs, and other system documentation Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint Must be able to pass background check with drug screening Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus Experience with issue tracking and document management tools such as JIRA, SharePoint and/or Smartsheet Excellent verbal, written, and consulting skills Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation Demonstrated consulting experience with emphasis on customer service Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines Benefits Flexible workplace arrangements, work-life balance Donation matching, volunteer opportunities Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) Company Overview ICF is a global consulting and technology services provider focused on making big things possible for our clients. It was founded in 1969, and is headquartered in Fairfax, Virginia, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship ICF has a track record of offering H1B sponsorships, with 24 in 2025, 31 in 2024, 35 in 2023, 29 in 2022, 31 in 2021, 38 in 2020. Please note that this does not guarantee sponsorship for this specific role.