Implementation Project Coordinator

Who We Are Having surpassed $200M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting We are looking for a positive, self-motivated professional with experience in services team operations and staffing at a global scale. The Project Coordinator will be responsible for effectively filling resource engagement requests by scheduling and coordinating the assignment of client service staff to engagements appropriately and staff workloads are balanced. The Project Coordinator will also be responsible for monitoring the utilization of resources and ensuring alignment of resources with the strategic plan. Key Responsibilities Manage resource staffing by working with all levels in the Onboarding team to find solutions for resource needs balancing and client due dates Monitor schedules to ensure staff are effectively utilized by reviewing available resources and facilitating necessary adjustments ensuring the alignment of resources based on experience, industry, technical expertise and geography when appropriate Provide project coordination for scheduling meetings, documenting outcomes and follow ups Generate scheduling, utilization and forecasting reports and provide analysis of the data that assists managers in making scheduling decisions Monitor productivity, conflicts, leverage, availability, travel and non-charge hours Communicate with management regarding future needs versus availability, potential staffing issues, and other information to allow the effective deployment of resources Assist in the development and implementation of scheduling process improvements and provide information for short-term and longer term strategic decisions Maintain templates, rules and workflows in the resource tool Facilitate scheduling meetings as needed, including asking questions to ensure clarity when making recommendations and follow-up on unresolved issues in a timely manner that may require rescheduling of projects and/or staff Attributes for a Successful Candidate Bachelor’s Degree (preferred) 1+ years of experience in a professional services firm as resource management professional or project manager Strong relationship building, coaching and employee development skills Ability to connect at all levels of the organization using diplomatic communication, influence and negotiation skills. Outgoing personality and ability to present topics and run meetings in front of management levels, as well as staff levels Ability to multi-task and attention to detail Strong problem solving, analytical, organizational skills Ability to manage their own workload and work with multiple locations Understands and thrives in a fast pace environment and ability to prioritize work accordingly Intermediate to expert Excel skills. Previous experience with Tableau and Rocketlane is a plus Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other’s success Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks* Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Remote and hybrid work options, plus lunch in the Cerritos office Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote