**Experienced Multilingual B2B Customer Service Representative – Remote Key Account Manager for Asia**
Join arenaflex, a leading online B2B platform for wholesale companies, specializing in consumer electronics such as mobile phones, IT/gaming devices, and home appliances. As a Key Account Manager for Asia, you will play a vital role in assisting members generate qualified B2B leads from our online directory and offline database. If you are a highly motivated and multilingual individual with a passion for building strong business relationships, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a dynamic and innovative company that is revolutionizing the way wholesale companies connect with each other. Our online platform provides a unique opportunity for businesses to find and connect with potential partners, suppliers, and customers. With a strong focus on customer satisfaction and a commitment to excellence, we are seeking a talented and experienced Key Account Manager to join our team. **Job Summary** As a Key Account Manager for Asia, you will be responsible for building and maintaining solid business relationships with members, planning free trials, identifying and qualifying leads with both new and existing customers, following all CRM and database procedures, arranging and conducting video conference calls with prospects and existing clients, and making outbound calls to companies who could benefit from our services. You will be expected to meet and exceed targets, working closely with our sales and marketing teams to drive business growth and revenue. **Key Responsibilities** - Build and maintain solid business relationships with members, providing exceptional customer service and support. - Plan and execute free trials to identify and qualify leads with both new and existing customers. - Follow all CRM and database procedures to ensure accurate and up-to-date records. - Arrange and conduct video conference calls with prospects and existing clients to discuss business opportunities and provide product information. - Make outbound calls to companies who could benefit from our services, identifying potential leads and opportunities. - Meet and exceed targets, working closely with our sales and marketing teams to drive business growth and revenue. **Essential Qualifications** - 2 years' quota carrying sales or customer service experience. - Fluency in Russian (speaking and writing). - Fluency in Ukrainian (speaking and writing). - Strong communication and interpersonal skills, with the ability to build and maintain strong business relationships. - Proficient in CRM and database software, with the ability to learn and adapt to new systems. - Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. **Preferred Qualifications** - Experience working in a B2B sales or customer service environment. - Knowledge of the wholesale electronics industry. - Fluency in English (speaking and writing). - Experience with video conference software and tools. - Strong analytical and problem-solving skills, with the ability to identify and resolve issues. **Skills and Competencies** - Strong communication and interpersonal skills, with the ability to build and maintain strong business relationships. - Proficient in CRM and database software, with the ability to learn and adapt to new systems. - Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Analytical and problem-solving skills, with the ability to identify and resolve issues. - Ability to work independently and as part of a team, with a strong focus on customer satisfaction. **Career Growth Opportunities and Learning Benefits** - Comprehensive training program, with ongoing support and development opportunities. - Opportunity to work with a dynamic and innovative company, with a strong focus on customer satisfaction and excellence. - Collaborative and supportive work environment, with a strong emphasis on teamwork and communication. - Opportunities for career growth and advancement, with a clear path for professional development. **Work Environment and Company Culture** - Remote work arrangement, with the flexibility to work from home or a designated office space. - Collaborative and supportive work environment, with a strong emphasis on teamwork and communication. - Dynamic and innovative company culture, with a strong focus on customer satisfaction and excellence. - Opportunities for professional development and growth, with a clear path for advancement. **Compensation, Perks, and Benefits** - Competitive monthly salary of AED 2,500.00. - Bonus structure, with opportunities for additional income. - Comprehensive training program, with ongoing support and development opportunities. - Flexible work arrangement, with the option to work from home or a designated office space. - Collaborative and supportive work environment, with a strong emphasis on teamwork and communication. **How to Apply** If you are a highly motivated and multilingual individual with a passion for building strong business relationships, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Application Questions** - How many years of customer service experience do you have? - How many years of sales experience do you have? - Are you fluent (speaking and writing) in English? - Are you fluent (speaking and writing) in Russian? - Are you fluent (speaking and writing) in Ukrainian? - Do you have a computer or laptop that you can use for work? - What is your expected monthly salary in USD? Apply for this job