**Experienced Customer Service Representative – Work from Home Opportunity at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark, a forward-thinking company that's revolutionizing the way businesses interact with their customers. As a Customer Service Representative, you'll be at the forefront of our customer experience team, working from the comfort of your own home and making a real impact on our customers' lives. **About blithequark** At blithequark, we're on a mission to rethink and rebuild processes for the digital age. By combining the speed and insight of design thinking with the scale and accuracy of data analytics, we help our customers achieve greater agility through transformed and automated customer experiences. With over 35 years of experience, we've helped businesses across industries, from financial services to healthcare, achieve remarkable results. Our team is passionate about delivering exceptional service, and we're looking for like-minded individuals to join us on this exciting journey. **Job Summary** As a Customer Service Representative at blithequark, you'll be responsible for delivering exceptional service and solutions to our customers through inbound calls. You'll work with leading technologies and systems, and have a dedicated team of leaders and peers to support you. If you're a problem-solver with a passion for customer service, we want to hear from you. **Key Responsibilities** * Handle customer inquiries of varying types, providing timely and effective solutions * Utilize probing question skills to actively listen and understand customer needs * Meet sales targets and manage objections to reduce churn * Work collaboratively with the team to achieve shared goals and objectives * Stay up-to-date with product knowledge and industry trends to provide informed solutions * Participate in ongoing training and development to enhance skills and knowledge **What We Offer** * Competitive pay rate: $15.00 - $20.00/hr * Flexible scheduling: 8 hour per day shift, 5 days per week (anywhere from 6am-12am PST) * All technical equipment needed to be successful to work remotely * Medical, dental, and vision benefits * Paid training and PTO * Advancement opportunities: 80% of our frontline leaders have been promoted from within * Additional pay incentives and monthly rewards and recognition programs * Employee discounts * EAP and Health and Wellness programs, including a personal trainer dedicated to blithequark **Qualifications** * Excellent verbal and written communication skills * Strong multitasking abilities * Driven by solving problems and meeting goals * Familiarity with Microsoft Office tools * Experience in customer service and sales * High school diploma or equivalent **Requirements to Work from Home** * A quiet and distraction-free, secure place to work * Excellent Internet connectivity: + Internet access speeds of 2 Mbps upload and 10 Mbps download (the faster the better!) + In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates * Wireless and/or satellite Internet Service Providers are not compatible with our systems * A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications **Why Join blithequark?** * Be part of a dynamic and forward-thinking company that's revolutionizing the way businesses interact with their customers * Work from the comfort of your own home, with flexible scheduling to suit your needs * Enjoy a competitive pay rate and a range of benefits, including medical, dental, and vision benefits * Take advantage of ongoing training and development opportunities to enhance your skills and knowledge * Participate in our rewards and recognition programs, and enjoy additional pay incentives * Be part of a team that's passionate about delivering exceptional service and making a real impact on our customers' lives **How to Apply** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, and are proud to be an inclusive and supportive employer. Apply for this job