**Experienced Customer Service Representative – Ground Handling Services at Houston International Airport (IAH)**

Remote Full-time
Are you ready to embark on a thrilling career journey with a dynamic team that prioritizes employee happiness and engagement? Look no further than blithequark, a leading provider of above-the-wing ground handling services for some of the world's most renowned airlines. As a Customer Service Representative at blithequark's Houston International Airport (IAH) location, you will be at the forefront of delivering exceptional service to international airlines and their discerning passengers. **Join the blithequark Team: Where Passion Meets Opportunity** At blithequark, we take pride in fostering a culture that values diversity, inclusivity, and employee growth. Our team of highly skilled and engaging agents is the driving force behind our company's emergence as a leader in the industry. We invite you to be a part of this exclusive team and contribute to providing the ultimate service experience for our clients. **About blithequark** blithequark has earned a reputation for delivering best-in-class service to the world's leading airlines. Our commitment to employee happiness and engagement has created a work environment that is both fun and friendly. With a focus on employee development and advancement opportunities, we empower our team members to reach their full potential and excel in their careers. **Key Responsibilities** As a Customer Service Representative at blithequark's Houston International Airport (IAH) location, you will have the opportunity to learn and perform a variety of functions, including: * Rotating through check-in counter, lobby area, departure gate, customs, arrivals, and other areas within the airport to gain a comprehensive understanding of the behind-the-scenes workings of an international airport * Developing effective navigation skills to ensure on-time performance and adaptability in the face of unforeseen challenges and flight activities * Interacting with high-profile passengers and collaborating with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience * Participating in paid training programs to enhance your skills and knowledge in a dynamic and supportive environment **Essential Qualifications** To succeed in this role, you will need to possess the following essential qualifications: * Be at least 18 years of age and have a high school diploma or equivalent * Possess a valid proof of citizenship or authorized residency to obtain security clearance from US Customs and Border Protection * Demonstrate English proficiency, with additional languages being a plus * Be computer savvy and able to adapt quickly to new technologies and systems * Possess excellent communication and problem-solving skills, with the ability to work effectively in a dynamic environment **Preferred Qualifications** While not essential, the following qualifications are highly desirable: * Previous experience in customer service or a related field * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong organizational and time management skills * Ability to work effectively in a team environment and contribute to a positive and supportive work culture **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our team members. As a Customer Service Representative, you will have access to: * Paid training programs with our highly knowledgeable and top-performing training department * Opportunities for advancement and career growth within the company * A dynamic and supportive work environment that encourages learning and professional development **Work Environment and Company Culture** Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. We prioritize employee happiness and engagement, and we believe that this is reflected in our: * Dynamic and supportive work environment * Opportunities for growth and development * Recognition and rewards for outstanding performance * Commitment to diversity, inclusivity, and equal opportunity employment **Compensation, Perks, and Benefits** As a Customer Service Representative at blithequark's Houston International Airport (IAH) location, you can expect to receive: * Competitive hourly rate of $15 per hour * Medical benefits for full-time employees * Voluntary dental, vision, and a matching 401k plan * Amazon incentives and other perks and benefits **Equal Opportunity Employment** blithequark is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. **Ready to Take the Next Step?** If you are passionate about learning and growing in your career, and you are excited about the opportunity to join a dynamic team that prioritizes employee happiness and engagement, then we invite you to apply for this exciting role. Click the link below to submit your application and take the first step towards elevating your skills and building your new career. Apply for this job
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