**Experienced Customer Service Associate – Delivering Exceptional Experiences at blithequark**

Remote Full-time
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we want to hear from you! As a Customer Service Associate at blithequark, you'll be the friendly face that puts the 'Wow' in our brand, helping us to make every day a little brighter for our customers. **About blithequark** At blithequark, we believe that we can make life a little better every day – one smile, interaction, or experience at a time. Our team is dedicated to helping all of us fly high – together. We're a caring community of team players, day-brighteners, and go-getters who know that blithequark is a place where we can build skills to thrive and open doors to new career opportunities. As a proud part of a winning team of Associate owners who shape our success, we're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. **Join Our Flock and Soar with Us!** As a Customer Service Associate at blithequark, you'll be part of a beloved brand that's committed to putting people first, doing the right thing, and making every day a little brighter. We're looking for someone who shares our values and is passionate about delivering exceptional customer experiences. If you're ready to be part of a team that helps you reach new heights, join our flock and get ready to soar! **Key Responsibilities:** • Greet and engage with customers to ensure their needs are met both quickly and courteously. • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. • Help keep our stores clean and safe by following all established policies, procedures, and guidelines. • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. **Benefits:** • We're committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At blithequark, extensive benefits are available to our Associates, including medical, dental, vision, and mental health benefits, an Employee Stock Ownership Plan (ESOP), 401(k) + matching, an Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to additional benefit and wellness programs. • Eligibility for blithequark Benefits is defined under the terms of the plan(s) **Essential Qualifications:** • Great communication and customer service skills. • Ability to thrive in a fast-paced environment and multitask like a pro. • Must be 16+ years old with reliable transportation. • Enjoy working in a team environment. **Preferred Qualifications:** • Previous customer service experience in a retail or food service environment. • Basic math skills and accuracy with handling cash and operating a point-of-sale system. • Ability to lift up to 25 pounds and stand for long periods of time. **Skills and Competencies:** • Excellent communication and interpersonal skills. • Ability to work effectively in a team environment. • Strong problem-solving and conflict resolution skills. • Basic math skills and accuracy with handling cash and operating a point-of-sale system. • Ability to multitask and prioritize tasks in a fast-paced environment. **Career Growth Opportunities and Learning Benefits:** • Opportunities for career advancement and professional growth within the company. • Access to training and development programs to help you build new skills and advance your career. • A supportive and inclusive work environment that encourages collaboration and teamwork. **Work Environment and Company Culture Highlights:** • Our stores are fast-paced and dynamic, with a focus on delivering exceptional customer experiences. • We're a team-oriented company that values collaboration and teamwork. • We're committed to creating a positive and inclusive work environment that supports the well-being and success of our Associates. **Compensation, Perks, and Benefits:** • The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. • Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. • We offer a comprehensive benefits package, including medical, dental, vision, and mental health benefits, an Employee Stock Ownership Plan (ESOP), 401(k) + matching, an Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to additional benefit and wellness programs. **How to Apply:** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we want to hear from you! Please submit your application through our website or by contacting our Associate Service Center at [email protected] or 1-800-444-9292. We're an equal opportunity employer and welcome applications from diverse candidates. **Equal Opportunity Employer:** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment that supports the well-being and success of our Associates. We recruit, hire, promote, and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status, or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision. Apply for this job
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