Energy Efficiency Customer Support Specialist
CLEAResult is searching for an enthusiastic and customer-oriented Energy Efficiency Customer Support Specialist to join our team. In this role, you will provide top-notch customer service to our energy efficiency clients. You will be the main point of contact with clients and will be responsible for providing timely and accurate information related to energy efficiency projects.The ideal candidate for this role will have excellent interpersonal skills, an aptitude for problem-solving, and a passion for helping customers. The perfect candidate will be able to communicate effectively, both verbally and in writing, to customers and colleagues. Experience in the energy efficiency industry is preferred.This is a rewarding role for someone who is looking to make a difference in the energy efficiency industry while providing outstanding customer service. If you are looking for an opportunity to make a positive impact, apply today! Responsibilities: Maintain excellent customer service by responding to inquiries in a timely and accurate manner. Provide information related to energy efficiency projects to customers. Solve customer problems and address their concerns. Communicate effectively with customers and colleagues both verbally and in writing. Effectively manage customer interactions and ensure customer satisfaction. Stay up-to-date on energy efficiency industry trends and developments. Develop and maintain strong relationships with customers. Monitor customer feedback and address any issues or complaints. Troubleshoot customer issues and provide solutions. Assist with the development and implementation of energy efficiency strategies. CLEAResult is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job